Helping organizations build stronger teams, improve operations and navigate change.
Download My RésuméSelected scope of enterprise people and operations leadership at Mobile Communications America.
Over more than a decade at MCA, I progressed from regional HR management to enterprise People Operations leadership, partnering with the CHRO and operational leaders in a $650M, private equity-backed organization spanning 20+ states.
My responsibilities connected employee relations, benefits and organizational design with acquisitions, enterprise systems, safety and fleet operations. I led a seven-person team, including three direct reports, and helped leaders make decisions that worked for both employees and the business.
Human Resources ManagerDecember 2012–February 2015
Managed recruiting, employee relations, payroll, benefits, and employment compliance for a multi-site organization. Implemented Paychex and formalized HR policies and manager procedures.
Professional Services SpecialistSeptember 2011–December 2012
Resolved employer-group benefits, claims, provider, and member issues; supported peer training and service quality.
HR Generalist and Administration ManagerJanuary–December 2010
Established HR, payroll, recruiting, and administrative procedures for a 50+ employee startup; implemented ADP.
Work that brought people, processes and business priorities together.
Led HR due diligence and workforce integration for 43+ acquisitions, including employee communications and alignment of benefits, policies and systems. Developed repeatable processes while working with acquired-company leaders to understand what should change and what should stay.
Read the acquisition case studyOversaw a 900+ vehicle fleet valued at approximately $20M. Established a fleet steering committee and driver policies, strengthened operational reporting, and led a vendor transition projected to save $3M over five years.
Supported safety-system implementation and training with Internal Communications, while strengthening driver eligibility and incident-review practices.
Read the operations case studyLed the Paychex-to-ADP Workforce Now transition, owned HR data standards with the team, and developed dashboards and SharePoint workflows. Helped develop and test employee-support AI prototypes, partnering with Technology and Legal on security and implementation.
Read the systems case studyBenefits stewardship: Led the transition to self-funded employee benefits, reducing employer costs approximately 25% while maintaining continuity of coverage.
Executive partnership, organizational design, leadership development and 9-box talent and succession reviews.
Employee relations, investigations, policy interpretation, compensation, benefits and workforce decisions. Oversight of immigration coordination with outside counsel.
HR due diligence, workforce transitions, employee communications and integration of policies, benefits and systems.
HRIS implementation, data governance, dashboards, document management and employee-support technology.
Operational oversight, driver eligibility, vendor relationships, training, incident review and compliance reporting.
Governance, organizational documentation, operating procedures and community programming, with clear responsibilities for management and boards.
Selected systems: ADP Workforce Now, SharePoint, Microsoft 365, SAP Concur, Employee Navigator, Geotab, WEX and KPA Flex. The full résumé includes additional platforms and technical experience.
Executive Director · 2024–2026
Helped establish the corporate foundation, including governance, operating procedures and community programming.
Secretary, Board of Directors · 2020–Present
Supports nonprofit healthcare governance, organizational documentation, oversight and compliance.
Real estate has long been a personal passion. Today I'm affiliated with Red Door Agency and licensed in Tennessee, Virginia, North Carolina and South Carolina. This work brings together client advisory services, regulated transactions, contract documentation and due diligence.
Licensed Real Estate Professional · 2026–Present
C2EX · Commitment to Excellence endorsement
AHWD · At Home With Diversity certification
Commissioned Notary Public, State of Tennessee.
Notary Signing Agent certification.
National Association of REALTORS®National membership
Northeast Tennessee Association of REALTORS®Regional association membership
Virginia REALTORS®State association membership